Terms and conditions for Bauhaus Total (Jan 2011)
1. Validity, existence of the contract
1.1 The following terms and conditions apply exclusively to all business relations between Bauhaus-Total Limited the company, and the buyer at the current time of when the order has been placed.
1.2 The buyer cannot use different conditions other than the conditions that are stated. The company is not required to tell the customer otherwise.
1.3 A contract comes into effect with the company when the order has been confirmed
2. Changes of the ordered goods
Customary and reasonable variations in the colour or in the dimensions are not considered as a defect.
In the event of unexpectedly high sales volume during a campaign the delivery time extends to about 2 to 4 weeks.?
3. Price and payment
3.1 The agreed prices include VAT. The prices are listed in the product list.
3.2 The amount of the invoice must be paid upon receipt of order confirmation. The payment is in advance and can be payed through credit card payment or banktransfer
3.3 The company reserves the right of the ownership of the goods until the customer has made a full payment of the purchase price.
3.4 In case of our wholesale clients when there is a part payment agreement between the company and the buyer, the following will apply: If the outstading balance of the purchase is not paid within 4 weeks of the receipt of the goods in the company's warehouse, the agreement is not valid. The deposit that is paid to the company by the buyer covers all suspension, storage and delivery costs.
3.5 The goods are not carried by Bauhaus Total. Unless otherwise specified, Bauhaus Total will hire an outside company on the customers behalf to complete the delivery of the goods. In the context of the offer "free shipping", Bauhaus Total will pay the costs of transport, otherwise the client must take responsibilty for the transport costs.
4. Prolongation of the time of delivery
If Bauhaus Total is not able to meet the agreed deadline, the buyer is entitled to request information about this and the seller must inform the buyer. Bauhaus Total is not responsible for delays due to strikes or inconvenience from the suppliers. The buyer can withdraw the contract when the shipping time has been exceeded. The customer provides us with a new shipping date in case the last date has been exceeded. The legal right to demand compensation remains intact.
5. Transferal of the ownership
The transfer of the ownership takes effect when the goods are delivered to the buyer or the responsible carrier.
6. Claim guarantee
6.1 The buyer is entitled to make legal claims.
6.2 The defect has not been caused by the buyer, such as damage caused by normal use (wear and tear), improper handling, temperature or weather conditions and so on.
6.3 The limitation period is governed by the law.
7. Guarantee/the right to withdraw
7.1 We will grant you a guarantee period of five years on all of our products.. If the product, during this period, becomes defect due to a production error, Bauhaus Total will replace the part of the product which is broken or the whole product.
7.2 The buyer is entitled to return the product for the first 14 days of receipt, without specifying the reason for return. Goods can only be returned in their original packaging. The purchase price will be refunded. The buyer pays the cost of return shipment.
8. Center of distribution and resale
8.1 The sale and supply of goods to customers is located in England.
8.2 In some countries the offer and resell of the goods, which have been legally purchased in England, is not permissible under the national law in force.
Therefore we strongly advise you to check whether resale is permitted under the national law in force.
9. Quality Assurance
9.1 Bauhaus Total guarantees the highest quality and perfection in its products. For this reason, every product is subjected to several rigorous quality inspections. This can lead to delays in delivery, since Bauhaus Totalmanufactures products are made to the individual needs of each customer. Should one of the products not meet the strict quality control, we have this product made again new customers on our own cost.
9.2 If delayed due to failed quality control, the resulting addition delivery time would be an additional 8 weeks over the original scheduled delivery time. Apon the Bauhaus Total customers request, is up to 10% of the total order able to be credited his or her Bauhaus Total account. In the unlikely event that the re-manufactured product does not meet the quality requirements, the customer grants Bauhaus Total the right to order a product a second time to be produced at the expense of Bauhaus Total. Should the new production also fail the inspection of our quality control another 10% of the total order able to be credited his or her Bauhaus Total account.
9.3 If Bauhaus Total is not able to deliver product ordered to the promised high quality, after the second post-production, the customer has the right to withdrawal from the agreement.
10. Final Provisions
10.1 We use your personal data only to process your order correctly.
10.2 The distribution center is in England.